FAQ

FAQ

What payment methods do you accept?

At omaksymova.com, we offer various convenient payment methods to facilitate your art acquisition. You can seamlessly complete your purchase using major credit and debit cards, make secure transactions via PayPal, or opt for bank transfers for added flexibility. Rest assured, we aim to ensure a smooth and hassle-free payment experience for all our valued customers.

Do you ship internationally?

Yes, we do offer international shipping to bring our exquisite artworks to art enthusiasts worldwide.

However, it's important to note that international orders may be subject to customs fees imposed by your country's regulations. Your country's customs authorities determine these fees, which are beyond our control. We recommend familiarizing yourself with your country's customs policies to understand the potential charges that may apply upon delivery.

While customs fees are not within our purview, we are here to provide any necessary documentation to facilitate a smooth customs process. Please be aware that you are responsible for settling any customs fees associated with your package.

If a package is sent back due to non-payment of customs fees or failure to claim the package, you can pay for re-shipping. However, please understand that refunds are not provided for unclaimed packages.

Rest assured, we are committed to assisting you throughout shipping and ensuring your art acquisition reaches you in perfect condition. Don't hesitate to contact us with any questions or require further assistance regarding international shipping. We look forward to sharing our art with you wherever you may be.

Can we buy prints via omaksymova.com?

The option to purchase prints via omaksymova.com is currently unavailable. However, we are excited to announce that it will be coming soon! We are diligently working to bring you a stunning selection of prints that capture the essence of our artworks.

Keep a close eye on our website for updates and the grand unveiling of our print collection. We can't wait to offer you the opportunity to own these beautifully reproduced masterpieces. Thank you for being so patient, and we look forward to serving you with our new print offerings shortly!

Do you offer framing for your prints? Currently, we do not provide framing services for our prints. However, specific instances may be where small paintings are sold with frames. For any further inquiries or to explore suitable framing options for your chosen artwork, please don't hesitate to contact us. We are more than happy to assist you in finding the perfect presentation for your treasured art piece.
Can I purchase original artwork directly from your website? Absolutely! You can explore a wide selection of available paintings directly on our website.

We also offer a commission service if you cannot find the perfect piece that satisfies your artistic appetite. Our talented artist will craft a custom masterpiece tailored to your vision and preferences. Embrace the opportunity to own a unique, personalized artwork that resonates with your soul. Don't hesitate to contact us for more information on commissioning your dream artwork.

I've seen one of your paintings on social media, but I cannot find it on the website.

As we strive to keep our website vibrant with the latest creations, some recently unveiled paintings might not be immediately available. But fear not; many of them could still be waiting to charm you! Just reach out to us through our Contact page, and we'll gladly provide you with all the sought-after information about that exquisite piece. Your artistic journey awaits!

What information do you need for a commission request? All information about commissions you can find on Commission page.